Frequently Asked Question
Trip Kaikai – Private Tours & Experiences in Bali
1. How do I book a tour?
You can book directly through our website or contact our team via WhatsApp or email. Once your booking is confirmed, you will receive a confirmation message with all the necessary details.
You can book directly through our website or contact our team via WhatsApp or email. Once your booking is confirmed, you will receive a confirmation message with all the necessary details.
2. What is included in the tour package?
All our packages include:
All our packages include:
- - English-speaking driver
- - Private air-conditioned vehicle
- - Entrance tickets to all locations
- - Lunch or local meal (depending on the tour)
- - Travel insurance for all participants
Please check the tour description for detailed inclusions.
3. Are the tours private or shared?
All our tours are 100% private, meaning it will only be you and your group accompanied by our dedicated team.
All our tours are 100% private, meaning it will only be you and your group accompanied by our dedicated team.
4. Do I need to pay in advance?
Yes, we require a 50% deposit to secure your booking. The remaining balance should be paid no later than 7 days prior to the tour date.
Yes, we require a 50% deposit to secure your booking. The remaining balance should be paid no later than 7 days prior to the tour date.
5. Can I cancel or reschedule my tour?
Yes, you can.
Yes, you can.
- Cancellation Policy:
- - Cancel 14 days before the tour: 50% refund
- - Cancel less than 14 days: No refund available
- One-time rescheduling is allowed up to 10 days in advance, subject to availability.
6. Are the activities safe?
Absolutely. All activities are conducted by licensed, experienced providers. Safety equipment and a full briefing are provided, especially for adventure activities such as ATV rides and Silver Making classes.
Absolutely. All activities are conducted by licensed, experienced providers. Safety equipment and a full briefing are provided, especially for adventure activities such as ATV rides and Silver Making classes.
7. What should I bring?
Depending on your activity, we suggest bringing:
Depending on your activity, we suggest bringing:
- Comfortable clothes and walking shoes
- Swimwear and towel (for waterfall tours)
- Sunscreen, hat, and sunglasses
- Extra cash for souvenirs or personal expenses
8. Do you offer hotel pick-up and drop-off?
Yes. Complimentary pick-up and drop-off are available for most major areas in Bali, including Ubud, Seminyak, Canggu, Sanur, and Nusa Dua. Please provide your accommodation details upon booking.
Yes. Complimentary pick-up and drop-off are available for most major areas in Bali, including Ubud, Seminyak, Canggu, Sanur, and Nusa Dua. Please provide your accommodation details upon booking.
9. Can children or elderly guests join the tour?
Yes, our tours are family-friendly and suitable for all ages. If you’re traveling with infants, seniors, or guests with special needs, kindly inform us beforehand for better preparation.
Yes, our tours are family-friendly and suitable for all ages. If you’re traveling with infants, seniors, or guests with special needs, kindly inform us beforehand for better preparation.
10. Is travel insurance included in the package?
Yes. All Trip Kaikai packages include travel insurance that covers medical emergencies, accidents, and other unexpected incidents during the tour.
Yes. All Trip Kaikai packages include travel insurance that covers medical emergencies, accidents, and other unexpected incidents during the tour.